Careers
The Art Gallery of Greater Victoria (AGGV) stands as a beacon of culture and community, nestled just 20 minutes from downtown Victoria in a serene park-like setting. Established in 1951 and housed in both contemporary exhibition spaces and the historic 1889 Spencer mansion, AGGV is not only the largest public art gallery on Vancouver Island but also one of the most significant in Canada, boasting an impressive collection of over 20,000 pieces of visual and decorative arts. As a growing non-profit organization, we are committed to excellence, innovation, diversity, and inclusivity, firmly believing in the power of collaboration to achieve our goals.
Why Join Us?
- Flexible and supportive work environment.
- Opportunity to be part of a team that makes a real impact in the community.
- This position is eligible for Extended Health, Dental, LTD benefits and Municipal Pension Plan
Commitment to Diversity and Inclusion:
We are committed to creating a diverse and inclusive workplace and strongly encourage applications from all qualified candidates, including those from underrepresented groups, such as Indigenous peoples, women, people of colour, LGBTQQIP2SA individuals, and others who may contribute to the further diversification of ideas. AGGV is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. If you require any accommodation, please let us know.
Join us at the Art Gallery of Greater Victoria and be part of a team that values your contribution and believes in your potential to help us achieve our mission.
Public Engagement Assistant
The Art Gallery of Greater Victoria is seeking a summer student for the term position of Public Engagement Assistant. As a member of the Learning and Engagement Department the key responsibility for this position is to assist in the Art Gallery’s on-site and digital programming, as well as the AGGV’s largest community public engagement initiative – the TD Art Gallery Paint-In.
The Public Engagement Assistant will report to the Events Coordinator. This is a 15-week 35 hours/week position with a proposed term date of May 1, 2024 to August 16, 2024.
This position is funded through the Young Canada Works in Heritage Organizations Program. Candidates must and be registered with this program for which details are found at: https://www.canada.ca/en/canadian-heritage/services/funding/young-canada-works/students-graduates/heritage-organizations-students.html
Application Information:
The complete job description and details regarding compensation can be found here.
If this dynamic opportunity sounds like a great fit for you, please apply with your resume and cover letter to careers@aggv.ca
This posting will remain open until 4:00 pm on April 15, 2023.
We thank all those who apply; only those selected for interview will be contacted.
Visitor Experience Coordinator
The Visitor Experience Coordinator ensures all visitors, members, and donors receive outstanding customer service when they visit the Gallery. They are responsible for ensuring the front of house staff share information with the visitor about exhibitions, programs, membership, fundraising events, and all other AGGV activities or initiatives. This position works across departments (curatorial, programming, marketing, and development) to ensure accurate information is available.
The Visitor Experience Coordinator promotes a deeper relationship with the AGGV by promoting opportunities for volunteerism. The Visitor Experience Coordinator is responsible for volunteer recruitment, and for placement, and supervision in coordination with other Gallery staff. The Visitor Experience Coordinator manages visitor experience staff including hiring, scheduling work planning and performance evaluation.
Key Responsibilities:
• Enhance visitor engagement and improve experiences through cross-departmental collaboration and the implementation of innovative strategies.
• Oversee comprehensive visitor communication efforts, including telephone, email, and direct interactions, while staying informed on industry trends for service enhancements.
• Instruct Gallery Ambassadors on exhibitions, programs, and events to ensure informed and engaging visitor interactions, and address visitor complaints with tact and empathy.
• Lead the visitor experience team and volunteers towards a culture of excellence, managing schedules for comprehensive event and activity coverage, and conducting staff recruitment, training, and performance evaluations.
• Administer visitor service and volunteer data, ensuring operational IT support for POS and payment systems, and assist with event ticketing and inquiries in collaboration with Gallery Associates.
• Align volunteer coordination with the AGGV Volunteer Policy, spearhead volunteer recruitment, training, and appreciation initiatives, and manage volunteer participation in key gallery events like the annual Art Gallery Paint In.
What We’re Looking For:
• 2+ years of experience in Customer Service or Communications.
• Proven leadership in supervising staff/volunteers and team management.
• Post-secondary education in a related field preferred.
• Exceptional interpersonal and communication skills.
• Proficiency in Microsoft Office and experience with POS systems (Profitek preferred).
• Flexible, adaptable, and able to work under pressure.
How to Apply:
The complete job description and details regarding compensation can be found here
If you are passionate about making a difference and possess the required qualifications, we would love to hear from you! Please apply by sending your resume and cover letter to careers@aggv.ca
This posting will remain open until the end of the day on April 29, 2024.
We will review applications and engage in conversations with qualified candidates as they apply.
